Description:

Timeout when trying to perform a protection check from a network client - the CopyMinder Network Server failed to respond.

Solution:

Ask your Network Administrator to check that the CopyMinder Network Server is running on a machine on your network.
The CopyMinderNetworkPath specified in the <PROGRAMNAME>.cm.ini file should be either:
a) An IP address and port (eg, 192.168.1.2:1234) corresponding to the machine running CMServer.exe, or
b) A path corresponding to the shared directory in which CMNet.exe looks for files (this path should correspond to the same location as the path given in the <PROGRAMNAME>.cm.ini file in the same directory as CMNet.exe on the server).

The .cm.log file on the server may reveal why the server is failing to respond.

If the problem persists please contact your software supplier.