CopyMinder Knowledge Base
| Browse By Category: | Look Up Error Number: | Search: |
Glossary | Contact Us |
Why is it asking for an Update Code?
Views: 5718
Rating: 8
Rating: 8
Rate It:
This message is not to do with upgrading to a newer release of the .cm file.
It is wanting the user to connect to the Microcosm Web site to get a code to allow them to continue using the product. Normally this happens automatically but, if they have installed manually, they need to get the code manually.
Either the Software Developer has set a Security Level that requires the user to access the web site from time to time or an expiry condition has been set which has been reached or is about to be reached.
The user needs to follow the instructions displayed on the screen (go to http://primary.copyminder.com/update.php etc).
It is wanting the user to connect to the Microcosm Web site to get a code to allow them to continue using the product. Normally this happens automatically but, if they have installed manually, they need to get the code manually.
Either the Software Developer has set a Security Level that requires the user to access the web site from time to time or an expiry condition has been set which has been reached or is about to be reached.
The user needs to follow the instructions displayed on the screen (go to http://primary.copyminder.com/update.php etc).
More Help
If this article did not help you to solve your problem, please use the menu at the top of the page to browse or search more articles, or to contact our support team.
Others in this Category
