CopyMinder Knowledge Base
| Browse By Category: | Look Up Error Number: | Search: |
Glossary | Contact Us |
Articles
 | I've forgotten my password CopyMinder stores all passwords using a one-way encryption algorithm, so we are unable to tell you what your password is. If you t... |
| What is a suspect installation? A suspect installation is one which CopyMinder thinks has either been installed on a second machine or perhaps moved to another machine. Fol... |
| Verifying registration email addresses Description: Can CopyMinder verify the email address that the user enters when they register the program? Solution: Yes, just set 'Verified... |
| I've deleted a Product Code, can it be restored? We are able to restore deleted product codes although we cannot guarantee to restore it back to the original state it was in before you del... |
| Is a CopyMinder manual available online? Not at present. The manual is in the Help|Contents menu in the CopyMinder Developer's Platform (CopyMinder.exe). |
| Can I use my PDA to access the CopyMinder web site? Yes, provided the browser on your PDA supports JavaScript. Users have reported the following: Internet Explorer 6 only has "limit... |
| Can I get a list of Product Keys I have generated? Yes. Just go to 'Log Files' and searching for 'Product Key generated'. This will give you a list of all the PKs generated t... |
| Notes on emailing your users The developer's website provides the facility to send an email to all of your users that have an email address recorded. You should be... |
| How to I turn off registration emails? When a new customer first runs your protected program, CopyMinder sends you an email to let you know. It sends the email to the addres... |
| SmartSign 2-Factor Authentication Login You can further secure the login to your developer account through the use of SmartSign 2-factor authentication (2FA). SmartSign 2FA buil... |
